This could be happening due to a conflict between your website’s scripts and AccessibilitySpark’s interface script. To validate if such is the case, go to your Chrome browser and press F12 key, click on the ‘Console’ tab and refresh the page. In the same tab check for the word ‘AccessibilitySpark’ which should be underlined in red. If this is the case, it is clearly an issue with a script conflict. What you can do is reach out to our support team and we will take care of this conflict for you.
The buttons in the interface are not working, what can I do?
Who should I reach out to?